Shipping Policy

Shipping Policy - Estimated Delivery Time 7-15 Days

Delivery Timeframe: The House of Petra is dedicated to delivering a seamless shopping experience, complemented by dependable shipping services. Our standard shipping timeframe is estimated to be between 7 to 15 days from the date of purchase.

Processing and Dispatch: Orders are promptly processed, and our team works diligently to dispatch them within the shortest possible time. It's important to note that the shipping timeframe begins once the order is dispatched.

Shipping Methods: To ensure the safe delivery of your order, we rely on trusted shipping carriers. The estimated delivery time may vary based on your location and the shipping method selected during checkout.

Order Tracking: For your convenience, we provide order tracking information once your package is dispatched. Keep track of your shipment's progress and receive real-time updates on its location.

International Shipping: The House of Petra extends its services globally with international shipping options. Please be aware that international delivery times may vary, and additional transit time could occur based on the destination.

Customs and Duties: For international orders, customers are responsible for any applicable customs duties or taxes imposed by the destination country. These charges are separate from the product and shipping costs.

Potential Delays: While we strive for timely deliveries, please be aware that delivery times might be longer if the shipping destination is outside the United States. Factors such as customs processing and local postal services can contribute to extended delivery times.

Delivery Address: Ensure accurate and timely delivery by providing a correct and complete shipping address during the checkout process. The House of Petra will not be held responsible for shipping issues arising from incorrect address details.

Tracking Order: A tracking order will be provided, allowing you to monitor your shipment's progress until it reaches its destination.

Shipping Cost: Shipping costs are calculated during the checkout process and depend on factors such as your location, chosen shipping method, and order weight.

Shipping Policy Updates: The House of Petra reserves the right to update or modify this shipping policy. Customers will be notified of any changes through our website or other communication channels.

Shipping Policy on Digital Gift Cards – The House of Petra

At The House of Petra, we understand the importance of timely and hassle-free gifting. That's why our digital gift cards are the perfect choice for those who appreciate the blend of convenience and style.

Instant Delivery: Our digital gift cards are delivered electronically – no physical shipping is involved. Upon purchase, your gift card will be sent directly to the recipient's email address, ensuring a swift and seamless gifting experience.

No Shipping Costs: As our gift cards are digital, there are no shipping fees associated. This means no additional costs or unexpected charges – just the value of the gift card itself.

24/7 Availability: Digital gift cards from The House of Petra can be ordered at any time, making them an ideal last-minute gift. They are delivered almost instantly, so you don’t have to worry about postal delays or cut-off dates.

Eco-Friendly: By choosing a digital option, you're also making an environmentally friendly decision, reducing the need for physical packaging and transportation.

Easy to Redeem: Recipients can easily redeem their gift cards online at our store, giving them access to our wide range of fashion-forward products.

For any inquiries or assistance regarding our digital gift cards, please contact our customer service team. We are here to ensure your gifting experience with The House of Petra is as seamless and enjoyable as our fashion.

For further inquiries or assistance, please contact our customer support team at customercare@thehouseofpetra.com. We value your trust in The House of Petra for your shopping needs.